How do I know when tickets are being released?
Tickets will be released randomly and unpredictably between 9am AEST Monday 14 May and 5pm AEST Wednesday 11 July 2018. We suggest you check the Splendour in the Grass event page as tickets can become available at any time during the resale period.
How will I know that tickets are available to purchase?
You will need to keep a close eye on the Splendour in the Grass event page on the moshtix website and if tickets are available you'll be able to select a quantity of tickets from a drop down. If there are no tickets currently available to purchase you will see Allocation Exhausted under the Quantity column.
*Note: Your tickets are only allocated once payment is processed successfully.
How can I be sure that I'm buying a genuine ticket?
moshtix offers this service with the official endorsement of the event promoter. Any tickets available via moshtix were originally purchased via moshtix as electronic tickets. Once your purchase is approved you will be issued tickets with a brand new barcode so the previous buyer no longer has valid tickets.
What fees or charges are involved?
Customers who wish to purchase a ticket(s) available for purchase via the Resale Facility will incur a resale administration fee (10% of ticket price) plus booking fees and service fees. No scalping! This is the only way to buy fair, safe and legitimate tickets to Splendour in the Grass.
What is the latest time tickets may be available for purchase?
Tickets offered for resale will be available for purchase up until Midnight Monday 16 July 2018 (subject to availability).
If I buy a resold ticket via moshtix, will it have my name on it?
Tickets purchased via the moshtix Resale Facility work exactly the same way as those originally sold to the event via moshtix. This means that whenever an event promoter has required us to collect name and/or date of birth information for each ticket, this information will also be required for tickets purchased via the resale.
If I buy a ticket via the resale, can I also resell it on moshtix later?
Yes. Please follow the Sellers FAQ guide.
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